Skip a phone call and use your mobile phone’s text messaging service to find information and report issues on the go. With Text My Gov, you can easily view service updates, water-related concerns, or access important community announcements, all with just a few taps. It’s a faster, more convenient way to stay connected and keep your water service running smoothly!
Access Information
You can send a text message to Otis Water using simple keywords to find information such as: BILL PAY, FAQ, RATES, or WATER METERS.
Report Issues
Easily report an issue to Otis Water by texting REPORT or an issue-specific keyword such as: WATER MAIN LEAK, NO WATER.
24/7 Texting Service
Smart texting technology identifies keywords texted in to provide immediate assistance. It can relay information back to you or guide you through a few steps to complete a report.
Get Notifications from Otis Water!
Text “OTIS” to 91896 to receive notifications
What to Expect:
- After the initial keyword is sent, you will receive a confirmation message asking you to reply YES to verify opt-in.
- You may receive multiple text messages a month with a notification for each alert category opted-in to.
- Msg & Data rates apply. View terms and privacy policy info at: textmygov.com/opt-in-terms-conditions/
How to Opt-Out:
Text STOP at any time to remove yourself from the notification list.